FAQ | Prestige Garage Door Services

Frequently Asked Questions

How do I get my garage door repaired?

- Whether your garage door rolls up or swings up in one piece, it operates on spring tension. The door moves on a track on the garage wall, and a spring(s) provide power.
o Ensure mounting brackets are intact
o Make sure the tracks are level
o Clean the tracks
 This can be done with any household cleaner aimed for removing dirt or grease
o Make sure all pieces are tight
- Important - If your roll up door only has one spring, do NOT try to repair it. The tension on the spring is so great that it could potentially cause injury.

Can I replace a section of my door, or do I need to replace the whole door?

- Yes, it is possible to replace a single section of a garage door, however, this is not optimal. The outside of the door may appear to be fixed, but the structure of the door could be damaged because the door parts are designed for that specific door. The size and weight of the door are measured specifically to match, the original door metrics may not match with the new panel.

How important is insulation in a garage door?

- Aesthetically there is nothing different between a garage door with installation and without, but there is a huge difference between the other two. The two big benefits are a warmer house and a quieter door. An insulated door could lead your home to be warmer in the colder months. Due to the polyurethane foam board , which acts as a noise absorbent, insulated garage doors are also quieter when opening and closing.

Why would I choose a wood door?

- Wooden garage doors allow for a wide variety of design options, from color to carving. They can be virtually any color a consumer wants due to their ability to be painted or stained.

Shingle edges are curled or cupped
Bald spots where granules are missing
Cracked shingles
Roof looks old and worn
Missing shingles

What maintenance should I do on my garage door and opener?

- First and foremost, listen to your door as it opens and closes. As you are the expert on what it sounds like, you will recognize if it sounds different. If something does sound off, check the roller brackets and bolts to ensure they are not loose. If all is good with the hardware, it is best to seek the help of a professional to ensure accuracy and safety.

How do I tell if the garage door spring is balanced properly?

- To check the balance of your garage door you will first need to disconnect the opener. To do this pull the release handle, typically a red cord. Next, manually move the door to the halfway point, if it moves the springs are improperly balanced. At this point, it is time to seek professional help to ensure safety.

How long should my garage door springs last?

- A typical spring is good for 10,000 cycles. This means it can open and close 10,000 times. The average lifespan of a garage door spring is 7-9 years, but with a higher rate of daily cycles it can be as low as 4-6 years.

How do I select the right garage door opener?

- There are many options to consider when selecting the right door opener. When deciding on the best option consider the following factors:
o Drive Options:
 Chain-Drive openers
• Ideal for heavier garage doors
• most cost effective
 Screw Drive Openers
• Quiet but they also require the most maintenance
• Offers some of the fastest speeds available
 Belt-Drive Openers
• Operate on a rubber-like belt that makes for a quiet open and close
 Direct-Drive and Jackshift
• Highly dependable and quiet
• Jackshift has no overhead parts
• One of the costliest options
 Direct-Drive has overhead on a rail with a chain, the motor moves along a track
• Tend to come with very good warranties
o Horsepower Options
 ½ HP Models
• standard
 ¾ HP Models
• Insulated One Piece/ Wooden
 1 HP Models
• Oversized/Industrial

How long does a garage door opener last?

- Average lifespan of a garage door opener is 10-15 years. Preventative maintenance can help lengthen this, whereas high frequency of use with no maintenance can shorten the lifespan.

Follow Us x